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Become a Certified

Veterinary
Office Assistant

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Versatile career skills to jumpstart your animal care career

eNROLLMENT NOW OPEN

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Veterinary Office Assistants make a difference in the lives of animals and the people who love them. Their dedication to positive experiences is paramount. They balance exceptional customer service with a wide range of administrative duties allowing veterinarians and technicians to focus on animal care. If you have the ambition to support a team while cultivating relationships, becoming a CVOA may be an ideal career path for you.

In-person or online - learn in the setting that works best for you!

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Veterinary Office Assistant certification course

essential information

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program fees

  • CVOA Tuition $500

  • Registration fee: $100

  • NCCB Exam Fee $175

  • Textbooks required: "Front Office Management for the Veterinary Team" (ISBN-10:  0323570402) 

  • Tuition assistance may be available

Class info

  • 5-week program

  • In-person and Online classes available

  • Meets 2 days each week

  • 3 hours each day

  • Class size: 12 students

  • Space is limited, please register early

why pursue a certificate in Veterinary OFFICE Assisting

Achieving the National Career Certification Board’s Certified Veterinary Office Assistant (CVOA) certification will demonstrate individuals have mastered the required skills to be effective as part of the reception staff in addition to the abilities to work directly with animals to keep them safe and healthy. The benefits to becoming a Certified Veterinary Office Assistant (CVOA) may include more job opportunities, higher wages, and increased job security.

about our certificate program

  • Potential Opportunities For Program Graduates
    Earning a Veterinary Office Assistant certificate can be a great introduction into the veterinary field. You can find great careers at private animal clinics, veterinary hospitals, humane societies, animal shelters and kennels. Educational opportunities to advance your career are abundant. You can stack your certifications by also enrolling in our veterinary assistant program. This will give you an edge during your job search as you’ll be trained in both the front office and examinations that occur in the back office.
  • Can The Course Accommodate My Busy Schedule?
    At Saint Joseph’s College, we understand you have a lot on your plate, that’s why we offer the Veterinary Office Assistant class in an online setting. We provide flexibility through online lectures to accommodate your busy schedule while still having the accountability of meeting with your classmates. Online lectures will be taught synchronously. Synchronous instruction is real-time instruction that requires students to attend online lectures at scheduled times.
  • What A Typical Day At Work Is Like?
    As a Veterinary Office Assistant, multitasking is key. You’ll be helping the office run smoothly while also fostering client relationships and relaying information to the veterinary care team. You will be the first point of contact for every client that visits the animal clinic. It is imperative you create a welcoming, friendly environment so superb customer service is required. Greeting all clients with a smile and conversing with a friendly tone is of the upmost importance. Typical administrative tasks include scheduling appointments, preparing invoices, processing payments, and maintaining records. You may be asked to help prepare prescriptions or provide home-care instructions to pet owners. Many animal clinics also offer retail items such as food and toys which you may be asked to sell and manage inventory for. At times, you may need to control emotional expressions and remain poised and focused during difficult situations. Showing compassion during times of bad news or outcomes including euthanasia of companion animals.
  • Who Is Drawn To This Career Path?
    If you have a compassionate attitude and are a natural communicator, you may already be well-suited for a career as a Veterinary Office Assistant.
  • Benefits Of Our Certificate Program
    The Certified Veterinary Office Assistant (CVOA) program at Saint Joseph’s College prepares students to balance exceptional customer service with a range of administrative duties. You’ll master the skills required to be successful in a variety of animal medical practice settings and you’ll graduate as a qualified professional. Upon completion of this course, students will be eligible to sit for their CVOA national certification. The certification is through the National Career Certification Board (NCCB).
  • Why This Career Is Important?
    A Veterinary Office Assistant makes the first interaction in an animal care office. They spend a great deal of time interacting with clients and relaying information to the veterinarian and vet technicians. They promote a peaceful, positive environment for the animals and their owners and leave an everlasting impression. They also have the ability to provide comfort during difficult or heartbreaking situations.
  • What A Typical Day At Work Is Like?
    QMAs start out as CNAs so they already have specialized training in direct patient care, but have extra qualifications that allows them to administer both prescription and non-prescription medications to patients. In a typical day, a QMA’s duties may include: · Administering medications to patients according to their prescribed schedules · Monitoring patients for any adverse reactions or side effects from medications · Documenting medication administration and any observed changes in patients' conditions · Assisting with the preparation and organization of medication supplies · Collaborating with healthcare professionals to ensure proper medication management · Providing emotional support and reassurance to patients during medication administration
  • Why This Career Is Important?
    QMAs serve an important function in settings where daily patient care is routine and ongoing, such as long term care facilities, assisted living facilities, or rehab centers. In settings such as these, the number of patients requiring multiple medications daily can be quite large so having a qualified professional to administer medications allows LPNs and RNs more time to focus on higher level tasks of patient care.
  • Benefits Of Our Certificate Program
    The Qualified Medication Aide (QMA) program at Saint Joseph's College prepares CNAs with hands-on learning to apply treatments and administer medications to patients. You’ll undergo approximately 100 hours of comprehensive training in pharmacology and medication knowledge. Around half of the training involves supervised medication administration including insulin administration. Upon completion of the course, students will be eligible to sit for their QMA certification exam. The certification is through the Indiana Department of Health. After successfully passing the written test, students will be placed on the Qualified Nurse Aide Registry for the state of Indiana. A QMA must also obtain six hours of medication related inservice education each year.
  • Potential Opportunities For Program Graduates
    As a QMA, you’ll have opportunities to work in various healthcare settings including hospitals, nursing homes, assisted living facilities, rehabilitation centers and psychiatric hospitals. Becoming a QMA may be particularly appealing to anyone who is considering a licensed nursing role, as pharmacology is a heavy focus of LPN and RN schooling, and experience as a QMA would offer an advantage over individuals with no prior pharmacology knowledge.
  • Who Is Drawn To This Career Path?
    If you have an eye for detail, you’ll likely find success in your career as a Qualified Medication Aide. Being detail oriented is an important quality because dosage, route, and timing of medication administration must all be carefully understood and adhered to in order to avoid errors that could cause harm to patients.
  • Has there been an assessment on the buildings? Has there been any discussion around saving some of the buildings? What are the buildings current conditions?
    The Core Education building is our primary teaching building. It is fully operational and has recently been equipped with a new 25-person technology lab, four healthcare certification teaching labs, and a new HVAC system. The apartments are our primary accommodation space and we are making roof, door, window and room repairs, as necessary. The Chapel was recently tuck-pointed in 2020 per the intentions of our Fellows gift. As you can imagine, maintaining a campus of this size takes a quality maintenance crew and we are proud of the work they do. Each building is checked daily protecting our investment to the best our budget allows. The trustees and staff have a clear understanding that we invest in buildings and infrastructure that are needed to bring in new learners. Many other buildings are in our hip pocket and will be utilized as the demand requires. For example, Raleigh Hall was identified as the next building to utilize for alternative revenue streams and/or teaching space. Our own maintenance crew has cleared the interior which allows the college to showcase the space to potential opportunities. We will be working on a new strategic plan for our buildings.
  • What is the source of the scholarships funds that enable the students to take courses tuition-free? Are there any funds from the State of Indiana involved?
    Students in our Certified Clinical Medical Assistant program are eligible to receive funding through Indiana’s Next Level Jobs, which provides scholarships for high-demand job fields. Work One is another state agency with whom we work closely to help interested students obtain funding for tuition, materials and gas cards to assist with travel costs. Saint Joseph’s College is also providing internal scholarships to students in need thanks to donations from constituents. All students in need of internal scholarships or state funding must meet certain criteria and submit documentation in order to be considered. At their own expense, our partner institutions have also offered portions of their tuition for free to new students. Also, there is approximately $5M in our endowment, most of which is donor restricted. No funds from the endowment have been or will be utilized, unless the donor wishes to release the funds or change a restriction. Some endowment funds are board-restricted which can be release if needed.
  • As with any college, especially one that is working to grow programs for revitalization, there are always short- and long-term plans. What, in essence, are the 1 year, 5 year, and 10 year plans for SJC?
    Our short-term plans are in place offering certification programs and accredited classes through partnerships with other colleges and universities. Our Health Science certifications have been successful and growing with over 100 graduates since developed in 2020. Based on this success and requests from the greater community, several additional certifications have been added this spring. So far, our accredited programs have not attracted the students we hoped. We again have listened to the community and identified several accredited programs that have demand. These programs are now being marketed and we are accepting applications for August 2022 start. These programs are offered through our partnership with St. Thomas in Houston. Long term plans include our current two-pronged approach as well as partnering with regional employers. There is value in a four-year degree and we will continue to figure out how we fit in that space. The Mission, staff, and Board believe a Saint Joe point of difference should include providing a living wage, skills, and support to the learner that is unsure and should not take on lifelong debt. Each day we are taking calls, listening, and offering programs that fit the community's needs.
  • What are the current plans for Saint Joseph's College?
    The Mission is the driving force behind what we do, proven through the programs we offer and how we evaluate new opportunities. The priority of our time and efforts focus around programs that support today’s community of learners with the understanding that sustainability of our campus and its ability to do its work for years to come are paramount.
  • What are the probable starting salaries for those who complete a certificate program?
    This depends on many factors: the program the student completed, any prior applicable experience, the location of the employer, the position applied for, etc. Conservatively, graduates can expect to earn 30% more per year with certification. We intend to share more of these stories, though, a recent graduate who has managerial experience recently accepted a position as a pediatric clinical manager earning approximately $60,000 per year. More information on potential starting salaries can be found on each program’s page within our website.
  • How has SJC engaged alumni for assistance in efforts to revitalize campus?
    Most recently, SJC staff worked closely with the Alumni Association to bring homecoming back on campus in 2021. Our facilities team did a phenomenal job renovating the Lake Banet area for the event. We continue to work with the Alumni Association on future plans to get more activities on campus. In 2019, a group of dedicated alumni spent countless volunteer hours to revitalize the Gil Hodges baseball field for an event. We will continue to do more with alumni in the future. We recognize the willingness alumni have to help revitalize and care for certain areas around campus. Our insurance company is strict on what they will and will not allow, which limits us on what we can have alumni assist with. In most cases, more than just a signed waiver would be needed as it takes a lot of volunteer hours and funds to complete these projects.
  • How can alumni stay informed of happenings at the College?
    Join our mailing list! Our newsletter includes great information of what we are doing at Saint Joe. If you don’t receive the newsletter and would like to, please contact us at saintjosephs@saintjoe.edu or use the email submission box at the bottom of our webpage. You can also check out past newsletters here.
  • What is the current financial status of Saint Joseph's College?
    Saint Joseph’s College is in good financial standing. We settled our debt in 2018 and are now approximately three years ahead of schedule to pay off the remaining balance. We have been investing our money wisely in areas that are beneficial for our future. All donations from the 128 Core Partners campaign have been held in a separate account, are Board restricted, and are still earmarked for a future opportunity.
  • Where are the SJC archives currently located?
    The archives remain in their location in the Science building. There are no plans to relocate the archives at this time. The building is being checked daily to be sure no issues arise.
  • What progress has been made in the quest to regain accreditation?
    In order to apply for accreditation, the Higher Learning Commission requires Saint Joe to have a certain number of faculty, students and programs consistently over a period of time. Our health science certification programs are a step in the right direction; as we continue to grow our partnerships with other universities, their programs may also contribute. This application process could take five to seven years to approve. For more information about the accreditation process, we invite you to read about it on the Higher Learning Commission’s website: https://www.hlcommission.org/Policies/criteria-and-core-components.html
  • What is your focus as a learning institution?
    We prioritize practical learning that can be applied to real-world work environments. If something is taught here, it’s because it has value in the workplace. This progressive approach to higher education has enabled our college to better reflect the needs and interests of today’s students and working professionals.
  • Where is Saint Joe’s physically located?
    Our campus is located in beautiful Rensselaer, Indiana. For on-campus participants, it is within easy commuting distance for neighboring regions throughout Indiana and Illinois.
  • What is your commitment to those who enroll?
    Our commitment is to make our accelerated programs relevant, engaging, and attainable.
  • Is Saint Joe’s a religious environment? Will I feel comfortable?
    We welcome all religions and beliefs and strive for diversity throughout our student population. So, you should always feel at home here, no matter your background. Given our affiliation and support from the Missionaries of the Precious Blood, we consider ourselves an American institution enriched by Catholic values.
  • Is Saint Joe’s a traditional college?
    Yes, in the sense that we are committed to quality higher education and the success of our learners. However, we have evolved our approach, and our programs are now achievable within weeks or 2-year commitments.
  • Do you believe people should have a four-year education?
    Yes, but traditional 4-year education isn’t for everyone. It leaves large gaps in the population who are employment minded. Our learners of all ages (not just typical college age) tend to be career-driven and highly motivated. As a result, our programs are tailored to those who want to: put their existing talents to better use, or develop new professional skills, or larn a valuable certification to elevate their career, or enter the workforce with specialized knowledge, or learn something that will take them in a new direction Even though we have evolved in recent years, we remain very proud of our long heritage as a four-year college, and the thousands of graduates who graced our halls throughout our history.
  • Do you offer tuition assistance?
    Yes! There are a few different ways students can receive tuition assistance. Students in our Certified Clinical Medical Assistant program are eligible to receive funding through Indiana’s Next Level Jobs, which provides scholarships for high-demand job fields. Work One is another state agency with whom we work closely to help interested students obtain funding for tuition, materials and gas cards to assist with travel costs. We also provide internal scholarships to students in need thanks to donations from generous alumni. All students in need of internal scholarships or state funding must meet certain criteria and submit documentation in order to be considered. The degree programs are also eligible for FAFSA , so federal funding and Pell Grants can be utilized. Our partner institutions offering these degree programs have also offered portions of their tuition for free to new students.
  • What kinds of learning programs do you offer?
    We offer an array of professional certifications and two-year degree programs. Many of these programs are offered during the evening to accommodate working professionals and those who have commitments elsewhere.
  • When do your programs start and end?
    As of Summer 2023 we are on a Semester cycle. So programs will start and end in the Summer, Fall, Winter, and Spring. Some programs are less intense and are therefore shorter. Please refer to each program page for specific dates and for the next open enrollment period.
  • Can I take one program and be done?
    Yes! Many learners come here to achieve specialized knowledge for a specific field, which is often covered by one course/program. So if you finish your program with the learning you need, you’re done. Of course you are welcome to continue your studies, or to re-enroll at any point in the future.
  • Do you offer hybrid and online programs in addition to on-campus?
    Yes! To better serve those outside of our geographic area, and for those who prefer distance learning, we have a nice selection of hybrid and online programs. The online/hybrid versions provide the same caliber of training and learning opportunities as our in-person programs, and the options are expanding on an ongoing basis.
  • What are the pre-requisites for your certificate programs?
    Each program has its own requirements, most of which are easy to fulfill even for those with no existing higher education. When you visit our program pages, you will see the specific requirements for the program that interests you.
  • What are the benefits for those who complete your certificate programs?
    Many of our graduates go on to earn promotions, pay increases, and other perks related to greater skill and proficiency.
  • If I graduate from one of your certificate programs, will I leave with a professional certification?
    Yes! Upon completion of a certificate program, you will be eligible to sit for a State or National Exam, most of which are available to take on-campus, so you'll earn your professional certificate through the agency connected to your specific program. You will also earn a Saint Joe certificate to show your achievement. Both certificates can be listed on your resume, professional qualifications, and other areas.
  • If I graduate from one of your degree programs, will I leave with a diploma?
    Yes! All of our degree programs are offered through a unique partnership with other colleges so you will graduate with a degree from their accredited institution. You will receive a physical diploma that recognizes you and your achievement, which can be listed on your resume, professional qualifications and other areas.
  • What is your high school skill building program for area teens?
    To better involve the community, we launched a groundbreaking skill development program encouraging high school students to jumpstart their higher learning journey. It introduces participants to higher learning at an earlier age, providing them with advantages they would not have otherwise. Those interested in taking part should contact us.
  • How can I help Saint Joe’s?
    You can help by telling your friends and family about our programs, so that everyone who may be interested knows about our training tracks and what we have to offer. We also graciously appreciate donations to help support our efforts.
  • What kinds of programs are open to working professionals?
    You may be interested in our Executive Education partner program, which provides leadership training, hands-on exercises, and interactive discussions with other professionals like you.
  • Do you offer CPR?
    Yes! We offer a 6-hour CPR workshop that we recommend to all community members. It is important to stay CPR certified according to the latest techniques.
  • Why Pursue A Career in Animal Care
    Working with animals has numerous benefits socially, emotionally and professionally. Career opportunities are abundant as pet ownership has steadily increased over recent years. Job satisfaction is often high because you’ll feel the work you do has meaning and positive impact. Social barriers will be broken down and you’ll meet new people because animals make it easier to start new conversations and interact with others. Spending time around animals also has long been known to alleviate mental health complaints.
  • Who Is Drawn to A Career In Animal Care
    Compassion is key. If you have a desire to advocate for those who can't advocate for themselves, you may be the perfect fit to pursue a career in Animal Care.
  • Benefits of Our Program
    The Intro to Animal Careers program at Saint Joseph’s College supports each learner in finding the best career in animal care that suits his or her individual strengths. Students in the Intro to Animal Careers program will learn the types of careers and industries available to pursue and obtain helpful resources for entry into an animal profession. Specific job functions, salaries, career advancement, animal behavior, and education pathways are emphasized to strengthen the learners understanding of what each career option will involve. Administrative duties such as scheduling appointments and client etiquette are also highlighted to provide learners with the valuable skills to maintain a productive business and happy clientele.
  • Why This Program Is Important
    Students will learn how to be successful in pursuing a career in animal care. By creating a multi-year plan, you'll pinpoint careers goals, identify an area of focus, know how to pursue training towards that career, and how to climb the career ladder.
  • Who Is Drawn To This Career Path?
    If you are dedicated, hardworking, analytical, and are task and goal oriented, you may be perfect for a career in business.
  • Benefits Of This Degree Program
    Offered through a unique partnership, this 100% online program is designed for students who desire to learn the fundamentals of general business, entrepreneurship, and those who seek additional certifications for immediate employment and career upskilling. You’ll graduate with a broad understanding of business fundamentals, including accounting, finance, economics, management, marketing, human resources, leadership, and entrepreneurship. ​ Students can earn their associate degree within 2 years, and will gain knowledge and skills in critical thinking, communication, information literacy, and professional responsibilities with a unique focus on leadership skills and ethics.​ ​ Graduates of the General Business program will be prepared with career-ready skills, including: Identify essential management skills necessary for career success. Prepare a business plan. Be proficient in oral and written communication. Examine the role of strategic human resource planning in support of organizational mission and objectives. Be ethical decision makers, using the principles of Catholic Social Justice.
  • Why This Career Is Important
    Organizations seek employees who have the practical skills to organize, plan and manage the varied activities within a business. With a business degree, you’ll be equipped with a wide range of fundamental knowledge to help organizations thrive.
  • What A Typical Day At Work Is Like
    With a business degree, your daily tasks and responsibilities will vary depending on the field and industry you are employed in.
  • Potential Opportunities For Program Graduates
    The sky's the limit when you have a business degree. There’s opportunity to gain meaningful employment in financial services, education, analytics and research, management, human resources, and more!
  • Why This Career Is Important
    If we did not have Billing and Coding Specialists, our healthcare system would not be able to function properly. This is because medical billing and coding occurs every time a patient sees a healthcare provider. The healthcare provider reviews a patient’s complaint and medical history, makes an expert assessment of what’s wrong, offers treatment, and documents the visit. Specialized training is required to understand what to do next. This is where the Billing and Coding Specialist comes in to review the documentation. They abstract all diagnoses, procedures, treatments, and other services to transform them into universal medical alphanumeric codes. Once those codes are determined, invoices are prepared for reimbursement claims to insurance companies or to collect payments from patients. This careful and meticulous work serves an important function in our medical system.
  • What A Typical Day At Work Is Like
    The day-to-day work of a medical coding and billing specialist often includes: Reviewing notes from a patient’s appointment to abstract all diagnoses, procedures, treatments, and other services Properly transforming those services into alphanumeric codes for billing purposes Preparing and sending invoices or claims for payment Preventing fraud/abuse by performing billing audits Coaching healthcare providers to achieve optimal reimbursement
  • Who is Drawn To This Career Path?
    If you have an eye for detail and an analytical mind, you may already be well suited for a career as a Billing and Coding Specialist.
  • Potential Opportunities For Program Graduates
    Certified Billing and Coding Specialists have a wide range of employment opportunities. The skills learned through medical coding certification are essential to hospitals, physician offices, surgery centers, nursing homes, dental offices, home healthcare agencies, mental health facilities, insurance companies, and consulting firms. You could even work from home through some facilities! There are many advanced certifications you can also earn to expand your professional skill set. These are often specialty medical coding certifications that help you work in a specialized field including ambulatory surgical centers, anesthesia and pain management facilities,obstetrics/gynecology offices, and pediatrics.
  • Benefits of Our Certificate Program
    The Certified Medical Billing and Coding Specialist (CBCS) program at Saint Joseph's College prepares you to thrive in the fast-paced, technology-driven healthcare field. While earning your medical billing and coding certificate here, you’ll learn how to accurately assign ICD-10-CM/PCS, CPT, and HCPCS codes for diagnoses, procedures, and medical services as part of the insurance reimbursement process. Upon completion of the course, you’ll be eligible to sit for your CBCS national certification exam. The certification is through the National Healthcareers Association (NHA).
  • Potential Opportunities For Program Graduates
    As a Certified Clinical Medical Assistant, you’ll confidently gain employment opportunities in diverse medical environments. The skills learned through our certification program are fundamental to hospitals, health clinics, specialist offices, nursing homes, hospice care centers, and outpatient facilities. Once medical assistants have some general experience under their belt, they may want to look at specializations in ob-gyn, ophthalmology or podiatry. Having numerous certifications and specialized training certificates can broaden the medical horizons, and they look great on a resume!
  • What A Typical Day At Work Is Like
    A medical assistant may help up to 25 patients each day, but what they assist with depends on the nature of the patient’s visit. However, a few tasks are essential to perform for almost all patients: gathering general information such as height and weight measuring vital signs including blood pressure, pulse, respiration rate and temperature. Other tasks include: Administering medications Providing patient education Assisting with examinations Obtaining laboratory specimens Perform EKGs Give injections Remove sutures or staples
  • Can The Course Accommodate My Busy Schedule?
    At Saint Joseph’s College, we understand you have a lot on your plate, that’s why we offer both in-person and hybrid class settings for our Medical Assisting program. We provide flexibility through online lectures to accommodate your busy schedule while still having the accountability of meeting in person. Online lectures will be taught synchronously. Synchronous instruction is real-time instruction that requires students to attend online lectures at scheduled times.
  • Can I Receive Credit Towards an Undergraduate Degree?
    Yes! Our Certified Clinical Medical Assistant program has been approved by the American Council on Education's (ACE) Learning Evaluations Service so you'll gain academic credit for formal courses and examinations. 2 semester hours towards a lower division baccalaureate or associate degree have been approved for transferable credit. Certification holders that have successfully passed the NHA CCMA exam between Jan. 1, 2020 to present are eligible to apply for ACE credit. It is NOT retroactive prior to 2020. *Please note that the evaluation and acceptance of transfer credits is always up to the incoming institution and it is not a guarantee that transfer credits will be aligned or awarded.
  • Benefits Of Our Certificate Program
    The Certified Clinical Medical Assistant (CCMA) program at Saint Joseph’s College prepares you to excel by providing positive patient experiences. Our in-depth program cross-trains you to develop your patient care skills through hands-on relevant learning, along with communication and customer service disposition. Before students are sent out for their clinical experiences, we replicate real-life situations in our medical lab, allowing our students to practice and perfect their learning and skills. Those who complete our certification have the potential to advance to the top of their career as a valued part of the medical community. Upon completion of the program, you will be eligible to sit for your CCMA national certification. The certification is through the National Healthcareers Association (NHA).
  • Why This Career Is Important
    Clinical Medical Assistants are vital to the patient experience in a healthcare setting. They’re typically the first medical professional a patient interacts with during a visit - they serve as a connector between a patient and their physician. Medical assistants will prepare examination rooms, conduct a medical history interview to gather concerns and symptoms, and measure various vital signs that will be passed along to the physician. Medical Assistants also help put patients at ease to overcome “white coat syndrome” – an anxiety condition that causes elevated blood pressure readings while in a physician’s office. They find ways to relax their patients by talking about their interests, joking around, or talking about seasonal plans.
  • Who Is Drawn To This Career Path?
    If you have an inquisitive mind and communicate well, you may already be well-suited for a career as a Medical Assistant.
  • Potential Opportunities For Program Graduates
    EKG Technicians usually work at hospitals or health clinics, however, some Technicians will work in doctor's offices and private practices. Though, they’ll always work directly with their patients. Earning an EKG certification is an excellent starting point for a productive career path. Many EKG techs use their job as a stepping stone toward bigger and better careers. With valuable healthcare experience and additional training, the sky's the limit. You can pursue careers in medical lab technology, cardiovascular technology, neurodiagnostic technology, and many other fields.
  • Who Is Drawn To This Career Path?
    If you have a sharp eye for detail, you may already have what it takes to thrive as an EKG technician.
  • Why This Career Is Important
    A healthy heart is paramount to a patient’s overall good health and well-being. It’s responsible for pumping nutrient-rich blood throughout your body and supplying oxygen while removing toxins and waste. When physicians believe there may be an issue with a patient’s heart, they will order an electrocardiogram. As an EKG Technician, you will perform tests that record the condition of the heart, its beat pattern, and detect any underlying heart ailment. It’s of immense help to physicians in treating and identifying cardiovascular problems in patients. Those who need electrocardiograms include patients who: Need a routine physical Are being screened for surgery Experience palpitations, a fast heart rate or chest pain. Experience shortness of breath, lightheadedness, confusion, fatigue or weakness A physician might order an electrocardiogram to determine or detect irregular heart rhythms, blocked or narrowed arteries in the heart causing chest pain or a heart attack, and whether or not you have had a previous heart attack.
  • Benefits Of Our Certificate Program
    The Certified Electrocardiogram Technician (CET) program at Saint Joseph's College strengthens your understanding of the human heart. You will have an extensive understanding of how the heart works so you’ll be better equipped to recognize why an EKG produced an abnormal reading. We’ll also replicate real-life situations in our EKG lab, allowing you to practice and perfect your skills. Our program also emphasizes hands-on training. You’ll be required to have successfully performed 10 EKGs. Saint Joseph's College instructors will help in securing a location to fulfill these requirements. Upon completion of the course, students will be eligible to sit for their CET national certification. The certification is through the National Healthcareers Association (NHA); the exam fee is included in the registration fee.
  • What A Typical Day At Work Is Like
    Electrocardiogram (EKG) Technicians operate a specialized machine that measures, monitors, and graphically traces the electrical activity of the heart through wires and electrodes attached to a patient's chest, arms and legs. They then record the results of the test so physicians can diagnose and monitor patients' heart problems.
  • Can I Receive Credit Towards an Undergraduate Degree?
    Yes! Our Certified ElectrocarDiogram Technician program has been approved by the American Council on Education's (ACE) Learning Evaluations Service so you'll gain academic credit for formal courses and examinations taken outside the traditional classroom. 2 semester hours towards a lower division baccalaureate or associate degree have been approved for transferable credit. Certification holders that have successfully passed the CET exam between June 1, 2022 to present, are eligible to apply for ACE credit. *Please note that the evaluation and acceptance of transfer credits is always up to the incoming institution and it is not a guarantee that transfer credits will be aligned or awarded.
  • Potential Opportunities For Program Graduates
    Medical Administrative Assistants can work in a variety of healthcare settings, including more specialized facilities. Employment locations are commonly physician offices, health clinics, chiropractic offices, dentist offices and ob/gyn offices. Other job titles could include unit secretary, medical office assistant, patient coordinator or admissions coordinator. Medical Administrative Assistants can advance their career by going back to school for a clinical or administrative degree, or be promoted into a supervisory or leadership position. Often, medical administrative assistants will continue their education to obtain certifications as a medical assistant, phlebotomist, or patient care tech to perform more clinical tasks in direct patient care.
  • Why This Career Is Important
    A Medical Administrative Assistant is the face of the healthcare facility. They’re often the first person a patient interacts with. Your goal is to keep the facility running smoothly and provide an exceptional and friendly experience to all patients. You’ll be tasked with scheduling appointments, maintaining patient files, relaying patient messages, and answering phones, among other duties.
  • Benefits Of Our Certificate Program
    The Certified Medical Administrative Assistant (CMAA) Program at Saint Joseph's College equips students with the foundational skills necessary for roles in the field, with care and guidance from our instructors along the way. Earning our certificate establishes you as a caring, responsible professional who has undergone a broad assessment program that validates your credentials. You’ll graduate as a qualified professional prepared to work in any type of healthcare environment. Upon completion of this course, students will be eligible to sit for their CMAA national certification. The certification is through the National Healthcareers Association (NHA).
  • What A Typical Day At Work Is Like
    The healthcare environment thrives on professionalism, precision and dedication to patient welfare. Your duty as a Medical Administrative Assistant is to ensure everything is running smoothly, while providing clerical support to doctors, nurses and other health professionals . Daily tasks include: Greeting and checking patients in Scheduling appointments Filing documents Coordinating and preparing operation reports Answering phones Updating electronic medical records Operating computer systems, equipment and software to accomplish office tasks
  • Who Is Drawn To This Career Path?
    You can excel as a Medical Administrative Assistant if you are a dependable multi-tasker and if you're someone who is attentive and enjoys interacting with people! This career is a natural fit for friendly and personable people who are solution-oriented.
  • What A Typical Day At Work Is Like
    A Certified Nursing Assistant provides primary care to patients or residents. You'll monitor patients' general health, document any findings, and communicate those findings with other medical staff. However, a CNA’s role varies depending on the environment of work. In a hospital, a CNA may chart patient information, perform assessments, or transport patients to different parts of the hospital. In a nursing home, a CNA may serve breakfast to patients and assist those that cannot feed themselves. They often help their patients bathe and dress, and administer medications too.
  • Benefits Of Our Certificate Program
    The Certified Nursing Assistant (CNA) program at Saint Joseph's College prepares you to support patients with their daily activities and how to ensure they are comfortably cared for. We replicate real-life situations in our CNA lab, allowing our students to practice and perfect their learning and skills. Students will also be sent to our carefully selected partner facilities to perform 80 hours of clinical experience. This allows our students to put all of their newfound skills into play with real patients. Upon completion of the course, students will be eligible to sit for their CNA certification exam. The certification is through the Indiana Department of Health.
  • Why This Career Is Important
    Certified Nursing Assistants are a critical component of inpatient care. Being a certified nursing assistant is a tough job. You need to be physically fit, compassionate, and ready to do some dirty work. However, when you know you’ve helped your patients, it also can be an incredibly rewarding experience. In general, CNAs just do their best to take care of the patient’s needs. In some cases, this can even extend out to answering phone calls for the patient, cleaning up after them, and ensuring that they eat and drink regularly. Some even go the extra mile in order to provide extra care services and companionship, like making time to talk with them.
  • *Clinical Partner COVID Vaccine Mandate
    Each clinical partner agency sets its own requirements for employees and affiliated learners (i.e., SJC CNA students). At this time, all major hospital entities, community health clinics, private practices and long term care facilities with whom Saint Joseph's College has a Clinical Affiliation Agreement have mandated such individuals obtain a full course of the COVID-19 vaccine. ​CNA students are to show proof of being fully vaccinated against the COVID-19 virus upon registering for classes. The vaccination is required to complete clinical hours with our partner agencies.
  • Who Is Drawn To This Career Path?
    If you are patient, caring, have a strong desire to help others, and are looking for a fulfilling career in healthcare, becoming a Certified Nursing Assistant could be the perfect path for you.
  • Potential Opportunities For Program Graduates
    CNAs provide care to patients in many different settings such as retirement homes, hospitals, adult daycare, in-home care, and hospice centers. Professional growth opportunities can include supervisory responsibilities, choice of facility, and continued education or certifications to expand duties. This position is also a starting point to earn an associate or bachelor’s degree in nursing.
  • Who Is Drawn To This Career Path?
    If you have a steady hand, are adaptable, and have ambition to specialize your skills, consider a career as a phlebotomist.
  • Can I Receive Credit Towards an Undergraduate Degree?
    Yes! Our Certified Phlebotomy Technician program has been approved by the American Council on Education's (ACE) Learning Evaluations Service so you'll gain academic credit for formal courses and examinations taken outside the traditional classroom. 2 semester hours towards a lower division baccalaureate or associate degree have been approved for transferable credit. Certification holders that have successfully passed the NHA CPT exam between Jan. 1, 2020 to present are eligible to apply for ACE credit. It is NOT retroactive prior to 2020. *Please note that the evaluation and acceptance of transfer credits is always up to the incoming institution and it is not a guarantee that transfer credits will be aligned or awarded.
  • Potential Opportunities For Program Graduates
    Phlebotomists work in a variety of places, including hospitals, nursing homes, diagnostic laboratories, doctor’s offices, private home care, blood donation centers, and research institutes. Many healthcare workers also use phlebotomy as a stepping stone towards a better career. It’s not uncommon for experienced phlebotomists to obtain additional education and training to become medical assistants, surgical techs, or cardiovascular technologists.
  • Benefits Of Our Certificate Program
    The Certified Phlebotomy Technician (CPT) program at Saint Joseph's College prepares you with a comprehensive knowledge of the entire blood collection process. In our training program, you’ll learn: vein anatomy patient preparation how to maintain proper safety measures patient awareness to ensure they handle the draw well (or maybe patient observation) proper preparation of samples for testing Our program also emphasizes hands-on training. You’ll be required to have successfully performed 30 venipunctures and 10 capillary sticks on individuals. Saint Joseph's College instructors will help in securing a location to fulfill these requirements. Upon completion of the course, you'll be eligible to sit for your CPT national certification. The certification is through the National Healthcareers Association (NHA); the exam fee is included in the registration fee.
  • What A Typical Day At Work Is Like
    Phlebotomists are usually busy, taking dozens of blood samples during their daily shift; they’re active, but must maintain accuracy. You are responsible for: preparing a patient with a tourniquet to select a vein disinfecting the skin gently and safely procuring a blood sample ensuring proper labeling of collection vials Preparing samples for transport to be further analyzed You’ll collect blood samples through venipuncture, finger pricks, or in the case of infants, heel pricks. Phlebotomists sometimes handle other types of specimens such as urine, sputum, stool, and hair.
  • Why This Career Is Important
    Phlebotomy Technicians are valuable assets in the healthcare system. Physicians will often require patients to have blood work performed to determine medical conditions or ailments. As a Phlebotomy Technician, this is where you come in! Your main responsibility is to draw blood or collect other specimens for medical testing. Depending on the environment you work in, you may also collect blood samples for transfusions and donation. Oftentimes, a patient's only interaction is with the phlebotomist, so being personable and communicating effectively is key! These traits are also integral because many individuals are scared, petrified or nervous about giving blood. The best phlebotomists are those that can ease patient nerves and have empathy for their sentiments.
  • Can The Course Accommodate My Busy Schedule?
    At Saint Joseph’s College, we understand you have a lot on your plate, that’s why we offer both in-person and hybrid class settings for our Phlebotomy Technician program. We provide flexibility through online lectures to accommodate your busy schedule while still having the accountability of meeting in person. Online lectures will be taught synchronously. Synchronous instruction is real-time instruction that requires students to attend online lectures at scheduled times.
  • Who Is Drawn To This Career Path?
    If you have compassion and a soft spot for animals, you may be the perfect fit to build a career as a Veterinary Assistant.
  • Potential Opportunities For Program Graduates
    Veterinary Assistants work in veterinary offices, zoos, laboratories. or animal hospitals. Becoming a veterinary assistant can be a great way to get your foot in the door of the veterinary industry. If your goal is to someday be a veterinary technician or veterinarian, starting off as a veterinary assistant can help you learn the basics! By getting experience and starting a career that you can rely on, there's an opportunity to pursue further education in the field.
  • What A Typical Day At Work Is Like
    A veterinary assistant is someone who works under the direction of a veterinarian, laboratory animal technologist or scientist to help with administrative and non-medical care of animals. The veterinary assistant is responsible for providing care such as: Preparing operation and examination rooms Recording patient history and maintaining accurate files Restraining animals during examinations Feeding and giving water to animals in extended care kennels Ensuring enclosures remain clean in order to prevent the spread of infectious diseases Administering medication
  • Benefits Of Our Certificate Program
    The Certified Veterinary Assistant (CVA) program at Saint Joseph’s College readies learners for rewarding careers in the field of veterinary medicine. Our comprehensive program will guide you through proper animal care and veterinary techniques, along with administrative duties. Students in our Veterinary Assistant program will learn about the care of animals, quickly recognizing signs of illness or disease in a variety of animals from common pets to exotic species. Our program also covers interpersonal communication, interaction with clients and their animals, and how to assist the veterinarian during examinations. Administrative duties, such as fee collection, banking, and accounts payable are also emphasized to provide learners with the skills necessary to maintain an efficient front office. Upon completion of the course, students will be eligible to sit for their CVA certification exam through MedCA.
  • Why This Career Is Important
    Veterinarians need a strong, supportive team in order to do their jobs effectively. As a Veterinary Assistant, you’ll be just that! From assisting with surgical procedures to feeding, bathing, and exercising animals, you’ll provide valuable support, keeping things in order. You’ll also help calm and soothe frightened animals during examinations. Veterinary Assistants may also be responsible for client education. New and experienced pet parents want to do the best for their four-legged friend, yet they don’t often know how to go about it. As a veterinary assistant, you’ll make a difference by guiding pet owners in how to properly care for their beloved animals.
  • Potential Opportunities For Program Graduates
    With an online associate degree as opposed to a four-year bachelor’s degree, you can start your career in tech sooner. This Cybersecurity program will prepare you for a variety of careers, including: Cloud administrator Network administrator Network designer Network manager Network security administrator Network technician Systems support technician You’ll also be able to find meaningful employment across a wide range of industries including banks, retailers, e-commerce businesses, healthcare, and government organizations.
  • What A Typical Day At Work Is Like
    As a cybersecurity professional, you’ll anticipate and defend against cyber threats, and respond to security breaches when they do happen. It’s your responsibility to: Monitor networks for vulnerabilities or potential threats Analyze data on how your network is performing Perform preventative maintenance
  • Benefits Of This Degree Program
    This 100% online Associate of Applied Science in Cybersecurity program is offered through a unique partnership. You’ll learn all of the skills you need to begin or excel in a career in computer network administration, helping to assist and prevent cyberattacks. While it can take 4 years or longer to earn a bachelor’s degree, you can complete coursework on your schedule and earn your associate degree within 2 years. You’ll complete the program empowered with in-demand skills for rewarding tech jobs.
  • Who Is Drawn To This Career Path?
    If you enjoy puzzles, can problem solve, and pay attention to details, you may already be well-suited for Cybersecurity. Likewise, if you’re a gamer or have an analytical mind, this may also be an enticing career choice.
  • Why This Career Is Important
    In an increasingly digital world, data is currency. Organizations rely on cybersecurity professionals to protect systems, networks and programs from cyberattacks aimed at accessing, changing or destroying sensitive information. These cyberattacks often attempt to extort money from the breached organization, and implementing a proactive approach to preventing attacks is instrumental. With an increasing number of users and devices in the digital space along with an increase in sensitive data, the importance of cybersecurity continues to grow. The sophistication of cyberattack techniques continue to compound the problem even further.
  • Potential Opportunities For Program Graduates
    With an Associate’s degree in General Studies, you’ll be well-prepared to explore a variety of careers, or to continue your education and earn a bachelor’s degree in a more specialized field. Our students can easily transition into a four-year bachelor’s degree with our partner college as most of the courses are transferable.
  • This Program is also offered in Spanish
    ​This Associate of Applied Science in General Studies degree program is also offered in Spanish. Prospective students who are interested in strengthening their academic skills in Spanish can now move forward with their college education. This also supports students who are more comfortable taking classes in Spanish.
  • Este programa se ofrece en español
    Personas que están interesadas en avanzar en sus estudios en español ahora pueden continuar con su educación universitaria. Este programa también es una excelente opción para estudiantes que se sienten más cómodos tomando clases en español. En el programa 100% en línea de Asociado en Ciencias Aplicadas en Estudios Generales, que se ofrece a través de una asociación única, estará preparado para ingresar a la fuerza laboral con una base sólida en una amplia gama de disciplinas. Tendrá la oportunidad de participar en el estudio de la historia, la literatura, la escritura, la filosofía, la sociología, la psicología, las artes creativas y más. Este programa ha sido diseñado para ayudar a estudiantes como usted a comunicarse bien, formular argumentos convincentes y resolver problemas.
  • Benefits Of This Degree Program
    In the 100% online Associate of Applied Science in General Studies program, offered through a unique partnership, you’ll be prepared to enter the work force with a solid foundation in a broad range of disciplines. You’ll have an opportunity to engage in the Study of History, Literature, Writing, Philosophy, Sociology, Psychology, Creative Arts and more. This program has been designed to help students like you communicate well, formulate compelling arguments, and problem solve.
  • What A Typical Day At Work Is Like
    As a Network Administration Professional, you’ll perform essential support work managing and maintaining computer networks to ensure functionality is performing properly. Typical tasks include: Monitoring and troubleshooting local area networks (LANs) and wide area networks (WANs) Keeping computer networks up-to-date and operating as intended Upgrading hardware and software.
  • Benefits Of This Degree Program
    The 100% online Associate of Applied Science in Networking Technology, offered through a unique partnership, gives you the knowledge and skills to set up, monitor and troubleshoot local area networks (LANs) and wide area networks (WANs). While it can take 4 years or longer to earn a bachelor’s degree, you can complete coursework on your schedule and earn your associate degree within 2 years. You’ll finish the program empowered with highly marketable skills for a rewarding tech career in network administration.
  • Potential Opportunities For Program Graduates
    With an online associate degree instead of a four-year bachelor’s degree, you can start your career in technology sooner. This program prepares you for a variety of careers, including IT Specialist Network Support Technician Jr. System Administrator Network Analyst You’ll be able to find meaningful employment across a wide range of industries including manufacturing, education, healthcare, law, banks and more! You’ll also have opportunities to advance your career through specialized certifications or by earning a bachelor’s degree.
  • Who Is Drawn To This Career Path?
    If you are analytical, enjoy puzzles and are tech-savvy, you may already be well-equipped to thrive in a Network Technology career.
  • Why This Career Is Important
    Practically every organization in the world relies on a solid network of computers in order for their employees to complete tasks. It will be your job to maintain these networks to keep businesses running smoothly.
  • What License Do I Need?
    Class A License Class A licenses are required to drive semi-tractor trailers. While most Class A license holders drive semis, this license also allows you to drive vehicles listed below in the Class B License. Class B License Class B CDL drivers often drive school buses, delivery trucks, garbage trucks, and road work vehicles like cement mixers.
  • Benefits of our CDL Academy
    At the Saint Joseph's CDL Academy, we redefine excellence in CDL training with our quality equipment, small class sizes, experienced instructors, and curriculum designed for your success. We provide a comprehensive learning experience that combines classroom excellence with hands-on training on real semis. Our classroom sessions delve deep into the intricacies of road regulations, vehicle mechanics, defensive driving techniques, and the fundamentals of road safety. You'll learn from industry experts who bring real-world experience into every lesson, ensuring you grasp both theoretical knowledge and practical skills. And our small class sizes mean you’ll have personalized instruction resulting in a better learning environment and more hands-on time behind the wheel. You'll have ample opportunities to ask questions, receive immediate feedback, and collaborate closely with your peers. Students then put their classroom knowledge to the test by getting behind the wheel for hands-on training. You'll be behind the wheel of a real semi, mastering maneuvers, perfecting vehicle inspections, and honing driving skills. This hands-on experience not only builds confidence, but also ensures the development of situational awareness needed to navigate any driving scenario safely.

course topics

In the Certified Veterinary Office Assistant program, the skills and topics you will learn include:

  • Veterinary Health Care Team Members

  • The Leadership Team

  • The Receptionist Team

  • The Veterinary Technician Team

  • Human Resources

  • Veterinary Ethics and Legal Issues

  • Compassion Fatigue, Burnout and Suicide Awareness

  • Professional Development

  • Strategic Planning

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  • Marketing Management

  • Financial Management

  • Client Leadership

  • Appointment Management

  • Medical Records Management

  • Inventory Management

  • Controlled Substance Management 

  • Safety in the Veterinary Practice

  • Calculations and Conversions

  • Abbreviations

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start dates

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Summer 2024

In-person Night Program

  • August 27 - September 26, 2024

  • Meets Tues/Thur at 5:30 pm - 8:30 pm Central Time

Online Night Program

  • August 26 - September 30, 2024

  • Meets Mon/Tues at 3:30 - 6:30 pm Central Time 

Rolling Admission

  • Additional start dates will be added if enrollment permits

  • Please apply online and the Program Director will contact you directly

How to Apply

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The application and enrollment process for our Veterinary Office Assistant Certificate Programs must be completed at least 30 days prior to requested program start date.

Apply on our Website

Schedule an Advising Meeting

Present Required Documents

Purchase Required Textbook

Begin Class

Required documents for the Veterinary Office Assistant Certificate Program are:

Photo ID

Social Security Card

Birth Certificate

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